Terms and Conditions

1 www.croatia-experience.com is a portal that offers online booking trips to the destination 2 Portal www.croatia-experience.com is owned by LARUS travel j. d.o.o 3 The User of the Portal is obliged to abide by all the terms and conditions of use which will be listed in the following text. 4 By using any part of the portal www.croatia-experience.com and all its parts, it is considered that the users are familiar with these conditions and all the risks arising from the use of this web site and accept the use of the content and the platform of this web site exclusively for personal use and at your own risk. 5 Portal www.croatia-experience.com holds copyright on all its own content (textual, visual and audio materials, databases and programming code). Unauthorized use of any part of the portal without the permission of the copyright owner is considered a copyright infringement. 6 Portal www.croatia-experience.com consists of its own content, partner content, free content and links to external sites. Use all the contents of www.croatia-experience.com at your own risk and LARUS travel j.d.o.o. can not be held liable for any damages resulting from the use of the same. 7 Portal www.croatia-experience.com reserves the right to change, terminate (temporary and permanent) any content or services on the portal without prior notice. The portal user's obligation is to follow the announcement on the portal for information purposes. 8 Portal www.croatia-experience.com respects the privacy of its users and portal visitors. User data will not be disclosed to a third party, unless such obligation is regulated by law. 9 www.croatia-experience.com has the right, in accordance with the law, to collect certain information about users obtained during the use of the portal. ACCESS AND USE OF THE PORTAL www.croatia-experience.com SMATRA APPLIES TO THE PURCHASING AND USE OF PERSONAL DATA OF THE USER ACCORDING TO GENERAL TERMS OF USE OF THE PORTAL. BENEFICIARIES ARE SUFFICIENT WITH THE FACT THAT PORTAL www.croatia-experience.com and the travel agency LARUS travel j. Ltd. CAN BE ALREADY DISCONTINUED, WITHOUT PREVENTION, EXEMPT, SUBMIT, SUBSCRIBE, INCURRATE, OR ANY OTHER WAY TO UPDATE THIS POLICY TO PROTECT PERSONAL DATA. 10 www.croatia-experience.com collects data primarily to provide you with safe, efficient and individual use of services to optimize your services, send targeted marketing and promotional offers, including our partners' offers, announcements about new offers, and clarification and to remove the violation of these Terms. 11 www.croatia-experience.com to improve your site browsing experience and further improve portal needs to store a small amount of information on your computer on so-called " Cookies The cookie information is saved to your computer by the web site you visit. Cookies usually save your settings, web settings, such as your preferred language or address. Later, when you open the same web page again, the internet browser sends back the cookies that belong to that page. This allows the page to display information tailored to your needs. By using www.croatia-experience.com you agree to use Cookie. Cookies can be disabled in your browser settings. By disabling cookies in your browser, you can still browse our portal, but some of its features may not be available. 12 www.croatia-experience.com Portal strives to make its content useful, informative and up-to-date in any way, but it does not respond to any inaccurate content posted on the site or for content that has not been updated in a timely manner and any consequences associated with them. 13 LARUS travel j. Ltd. does not respond to possible breaks and mistakes in the work of www.croatia-experience.com and can not guarantee that all content will be available at any time and will work unobtrusively. If you notice any errors, please inform us by email at info@croatia-experience.com 14 www.croatia-experience.com and all portal and travel agency LARUS travel j. Ltd. do not cover damages caused by third party guilty, partner-providers (hotels, transfer service providers, airlines, etc.) 15 Portal www.croatia-experience.com nor any other legal or natural person who participated in the creation and creation of these websites is not responsible for any kind of information that may arise from access to information, use or inability to use information on these pages or any errors or omissions in their content. 16 Portal www.croatia-experience.com and travel agency LARUS travel j. Ltd. they do not correspond to luggage or other private items that have been destroyed, lost, stolen or stolen before, during and after the trip booked on the portal. Lost luggage or theft are reported to the accommodation provider, the agency and the competent police station. 17 Portal www.croatia-experience.com and travel agency LARUS travel j. Ltd. do not assume liability in the event of injury, accident, death, damages, loss or delay of third party services, whether of a client or any other service provider. 18 On www.croatia-experience.com, for each published excursion, there is a clearly defined price that may vary depending on the date and the departure city and the number of adult passengers, children and babies. Prices are subject to change without prior notice. 19 Portal www.croatia-experience.com reserves the right to change the published prices at any time (for example exchange rate fluctuations, economic changes in the country, changes in the conditions of other service providers, etc.). 20 Portal www.croatia-experience.com reserves the right to modify these Terms of Use at any time and will not be liable for the possible consequences of such changes 2. TERMS OF SALES Book excursions 1. Using the search engine on the left & ldquo; ONLINE BOOKING EXCURSION find and select a trip. We recommend reading useful tour information. 2. On the left, complete the Book Touring options by selecting one of the possible departure dates, the departure city, and the number of adult passengers, children or babies. Under Total you will get the total cost of the trip. 3. Clicking on the Book Book button will take you to a secure page to fill in your personal information, credit card details, and other necessary information. 4. At the bottom of the page, by clicking the Finish reservation button, you finish the online booking process and confirm that you are familiar with and agree to the Terms of Use. 5. At the e-mail address you specified under Other information you will receive a booking confirmation with a link to the PDF version of the map that is suitable for saving and printing. 2.3 Cancellation and cancellation of excursions - the organizer reserves the right not to hold a trip if there are not enough tourists (min 6 tourists) or more force - In case the tourist decides to book the excursion up to 48 hours before the start of the excursion, the organizer has the right to charge 20% of the excursion price - In case the tourist declines the reservation before the start of the excursion within 48 hours or less, the organizer has the right to charge the full cost of the excursion - We do not bear any liability for the excises purchased from other representatives and we do not accept any complaints about those excursions - by the excursion, the tourist is obliged to keep his excursion ticket for possible control. In case the tourist has no ticket, he pays a fine of up to 3 times the price of the ticket! 2.4 Complaints and Complaints Complaints and complaints about excursions, guides and other excursion segments can be sent by e-mail to info@croatia-experience.com Subject of the message: Complaint (or Complaint) on the tripThe message must state the name of the trip, the date of the trip and the reason for the complaint or complaint . Travel agency LARUS travel j.d.o.o. will consider each complaint and complaint and decide if there are grounds for it. If the complaint or complaint is justified, action will be taken with the aim of rapidly and effectively resolving the disputed situation for mutual benefit. The representative is obliged to issue a ticket, and the tourist is obliged to take a ticket and have it with him during the trip 3. DECLARATION ON PROTECTION AND PERSONALIZATION OF PERSONAL DATA AND THEIR HUMAN RIGHTS 4.1 Portal www.croatia-experience.com is obliged to provide personal data protection by collecting only the essential, basic information about the customers / users required to fulfill our obligations; informing buyers of how they use the data they collect, regularly gives customers the choice of using their data, including the ability to decide whether or not to remove their name from the lists used for marketing campaigns. All customer information is strictly kept and only accessible to employees who are required to do this. All the members of www.croatia-experience.com and their business partners are responsible for their respecta privacy policy. 4. ADVERTISING THE TERMS OF USE4.1 Portal www.croatia-experience.com; and the travel agency LARUS travel j. Ltd. they will consider that the user has read and accepted these Terms of Use before using the Portal.